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Data & AI Client: U.S. personal injury law firm

AI-Powered Billing Calculation for Legal Case Documents

LEGAL TECH AI DOCUMENT PROCESSING BILLING AUTOMATION

Client

A U.S. law firm specializing in personal injury cases was spending a lot of time manually calculating all the costs related to their cases. They had to review invoices and receipts from many providers, each with its format and logic. This took a lot of time and led to potential revenue loss because they weren’t always applying the correct interest rates for costs from previous years.

Challenge

  • Varied Document Formats: The firm received invoices and receipts that looked very different from each other, making it hard to standardize the calculations.
  • Duplicate Receipts: Some receipts were duplicates of ones they had already processed, which could lead to errors if counted twice.
  • Poor Image Quality: Many documents were hard to read because of low image quality, making it difficult for software to recognize the text.

Solution

DevRain developed an AI-powered tool to automate the billing calculation process. This tool reduced the effort required by about 90%. Here’s how it helped:

  • Advanced Text Recognition: The AI could read text from images, even if they were of poor quality.
  • Understanding Different Formats: It could process various invoice and receipt formats, no matter how different.
  • Duplicate Detection: The tool identified duplicate receipts to prevent counting them more than once.
  • Automatic Interest Calculation: It automatically applies the correct interest rates to previous years’ costs.
  • Detailed Calculation Reports: The AI clearly explained how it calculated the costs, which the firm’s employees could use in court.
  • Human Review: When the AI cannot recognize a document, a person checks it to ensure accuracy.

Results

  • Time Savings: The firm reduced the time spent on billing calculations by 90%.
  • Improved Accuracy: Automation reduced errors that could happen with manual calculations.
  • Faster Case Processing: Quicker calculations allowed the firm to close cases faster and improve client satisfaction.

Conclusion

DevRain’s AI-powered calculation engine transformed the firm’s billing process. The firm saved time and money by automating a complex and time-consuming task and provided better client service.

Technologies

  • Azure:
    • Azure OpenAI Service
    • Azure AI Search
    • Azure AI Document Intelligence
  • LangChain (Agents & LLM orchestration)
  • ASP.NET Blazor
  • Amazon Textract

Integrations

  • Microsoft Entra
  • Azure Storage
  • SharePoint Online
  • Azure OpenAI